April
12. April 2023
Nordea:
Service Status Outage in File Transfer service
Affected countries: All
Affected customers: Customers using File Transfer service via AS2, SFTP, SWIFTNet FileAct, ePEPPOL , EBICS or Corporate Access File Transfer.
Customer impact: File Transfer service has been up and running since 18:30 CET. We will monitor the progress closely. 16:00 CET: Due to outage in File Transfer service transferring files to/from Nordea is currently not possible. Processing part of payments with execution date today has been delayed, and payments have missed cut-off.
We apologize the inconvenience
11. April 2023
Nordea:
Corporate Access Service Status File transfer outage with impact to payment processing
Affected countries: All
Affected customers: Corporate Access
Customer impact: Due to outage in File Transfer service transferring files to/from Nordea is currently not possible. Processing part of payments with execution date today has been delayed and there is a risk for missing cut off. Some Swedish payments have already missed cut off.
We apologize the inconvenience caused Nordea
Nordea:
Kjære kunde,
Corporate Access Payment filer. Det har ikke vært mulig å laste opp eller ned filer siden 06:38 i dag tidlig.
Vi beklager ulempene dette medfører.
4. April 2023
Nordea:
Corporate Access Account reports for Danish DKK accounts and Swedish accounts delayed
Country: Denmark, Sweden
Affected customers: Corporate Access Account Reporting customers
Customer impact: Corporate Access Account reports for Swedish accounts have been sent out. Work is still ongoing for Danish DKK accounts. CA XML Account statement standard (camt.053) CA XML Account statement extended (camt.053 ext) CA XML Credit advice all payments (camt.054 C)
Mars
30. Mars 2023
Nordea:
Planned service breaks in Corporate Access Payables on 1 April and 3 April 2023
Affected customers: Corporate Access Payables customers
Customer impact: Planned maintenance work cause disruption in Corporate Access Payables service on - Saturday 1 April 2023 during 10:00 - 14:00 CET and - Monday 3 April 2023 during 20:00 - 22:00 CET
We apologise for the inconvenience
Nordea:
Corporate Access Planned Service Break
Planned service break in Corporate Access Payables on 3 April 2023
Affected customers: Corporate Access Payables customers
Customer impact: Planned maintenance work cause disruption in Corporate Access Payables service on Monday 3 April 2023 during 20:00 - 22:00 CET
We apologise for the inconvenience
28. Mars 2023
Eika:
Til informasjon
SDC melder om feil på ERP-løsningen 28.03. Problemene gjør at filer ikke kan behandles på grunn av sertifikatfeil.
SDC melder at feilen kan påvirker dere som ERP-leverandør.
Nordea:
Corporate Access Account Reports Delayed Status: Update
Affected services: Corporate Access Account Reporting
Affected countries: All
Customer impact: There is delay in delivery of Corporate Access account reports for business date 27 March 2023 CA XML Account statement standard (camt.053) CA XML Account statement extended (camt.053 ext) CA XML Credit advice all payments (camt.054 C) Problem has been fixed, and reports are being delivered to customers.
We apologise for the inconvenience. Nordea
Nordea:
Corporate Access Account Reports Delayed
Affected services: Corporate Access Account Reporting
Affected countries: All
Customer impact: There is delay in delivery of Corporate Access account reports for business date 27 March 2023 CA XML Account statement standard (camt.053) CA XML Account statement extended (camt.053 ext) CA XML Credit advice all payments (camt.054 C)
We apologise for the inconvenience.
Nordea:
Kjære kunde,
Det er forsinkelser i levering av Corporate Access account reports filer for 27.03.2023
Vi beklager ulempene dette medfører.
23. Mars 2023
Nordea:
Planned service break in Corporate Access Payables on 25 March 2023
Affected customers: Corporate Access Payables customers
Customer impact: Planned maintenance work cause disruption in Corporate Access Payables service on Saturday 25 March 2023 during 10:00 - 14:00 CET
We apologize for the inconvenience this entails.
//
Kjære kunde,
Planlagt vedlikehold kan medføre ustabilitet i Corporate Access Payables tjenesten lørdag 25. Mars 2023 mellom kl 10:00 – 14:00 CET
Vi beklager ulempene dette medfører.
Best regards/ Vennlig hilsen,
Nordea Cash Management Customer Support
21. Mars 2023
Nordea:
Planned service break in Corporate Access Payables on 25 March 2023
Affected customers: Corporate Access Payables customers
Customer impact: Planned maintenance work cause disruption in Corporate Access Payables service on Saturday 25 March 2023 during 10:00 - 14:00 CET
We apologise for the inconvenience
17. Mars 2023
Nordea:
Kjære kunde,
Det er planlagt vedlikehold av Corporate Access Payables Mandag 20. Mars 2023 mellom 20:00 – 22:00 CET.
Ustabilitet vil forekomme.
Vi beklager ulempene dette medfører.
16. Mars 2023
Nordea:
Planned service break in Corporate Access Payables on 20 March 2023
Affected customers: Corporate Access Payables customers
Customer impact: Planned maintenance work cause disruption in Corporate Access Payables service on Monday 20 March 2023 during 20:00 - 22:00 CET
We apologise for the inconvenience, Nordea
15. Mars 2023
Eika:
Unfortunately, the error was not fixed last night.
SDC continues to work with high priority to correct the issue.
14. Mars 2023
Eika:
Due to an error at SDC, the processing of some files submitted from 10.03.23 an forward has failed. Pain002 has not been sent to customers. The submitted files will be deleted.
A fix is being worked on, they will try to get it into production tonight 14.03.23.
The error seems to occurs for those who have more than 100 payments per file.
7. Mars 2023
Nordea:
Til våre kunder,
Det er planlagt vedlikehold i Corporate Access Payables 9. Mars 2023
Corporate Access kunder vil kunne bli berørt i ca. to timer mellom kl.20:00 – 22:00 CET.
Vi beklager ulempene dette medfører.
1. Mars 2023
Nordea:
Planned service break in Corporate Access Payables on 9 March 2023
Affected customers: Corporate Access Payables customers
Customer impact: Maintenance work planned for 2 March has been rescheduled, new date 9 March. Maintenance work cause disruption in Corporate Access Payables service on Thursday 9 March 2023 during 20:00 - 22:00 CET
We apologise for the inconvenience, Nordea
Februar
27. Februar 2023
Eika:
På grunn av en teknisk feil, så har behandlingen av betalinger sendt via ERP stoppet opp hos SDC. De jobber med å løse feil.
Betalingene må IKKE sendes på nytt.
Eika Servicesenter
Nordea:
Corporate Access Payables on 2 March 2023
Affected customers: Corporate Access Payables customers
Customer impact: Planned maintenance work cause disruption in Corporate Access Payables service on Thursday 2 March 2023 during 20:00 - 22:00 CET
We apologise for the inconvenience, Nordea
3. Februar 2023
Nordea:
Service Status Corporate Access
Account reports for FI and SE accounts delayed, data missing for DK and NO accounts
Status: Solved Country: Sweden and Finland (delay), Denmark and Norway (missing data)
Affected customers: Corporate Access Account Reporting customers Customer impact Update 11:05
All reports for SE and FI customers are now sent.
No further updates planned.
Corporate Access Account Reports (CAMT053, CAMT054) delayed for Swedish and Finnish customers.
For FI accounts reports are expected to be sent out latest by 09.30 CET.
For SE Accounts current estimated delivery time is around 11.00 CET
Root cause for the issue has been found.
Update 09:30: for Danish and Norwegian accounts, some data is missing from the reports.
Next update: N/A - Solved
We apologise for the inconvenience, Nordea
2. Februar 2023
Nordea:
Kjære kunde,
Det er planlagt vedlikehold i Corporate Access og Filoverføring 4. Februar 2023
Corporate Access kunder og kunder som sender filer via SFTP, AS2, ePEPPOL, EBICS og SWIFTNet FileAct protokoller blir berørt i ca. to timer mellom kl.8:00 – 10:00 CET. Det kan også forekomme ustabilitet i tidsrommet 07:00 – 15:00 CET
Vi beklager ulempene dette medfører.
Eika:
Flere kunder opplever at en eller flere betalinger sendt via Direkte Bankintegrasjon mot SDC får status «NARR – Unknown transaction status».
SDC jobber med feilsøking.
Meldt av
Eika Servicesenter
Januar
27. Januar 2023
Nordea:
Kjære kunde,
Grunnet vedlikehold vil tjenesten Corporate Access Payables være ustabil Mandag 30. Januar mellom kl.20:00 – 22:00
Vi beklager ulempene dette medfører.
26. Januar 2023
Nordea:
Kjære kunde,
Corporate Access Account Reporting filene er forsinket I dag. Vi jobber med å rette dette.
Vi beklager ulempene dette medfører.
20. Januar 2023
Nordea:
Kjære kunde,
Corporate Access Account reports for 19.01.2023 er forsinket. Det arbeides med saken og alle rapporter skal være levert i løpet av tidlig formiddag
Vi beklager ulempene dette medfører.
19. Januar 2023
Nordea:
We have problems with the delivery of camt.054C reports for 18.01.2023.
Work is ongoing to send out the last reports
19. Januar 2023
Nordea:
Kjære kunde,
Planlagt vedlikehold av Corporate Access Payables 20. januar 2023
Vedlikeholdsarbeid vil forårsake ustabilitet i Corporate Access Payables-tjenesten fredag 20. januar 2023 i tidsrommet 19.00 - 23.00 CET
Vi beklager ulempene dette medfører.
12. Januar 2023
Eika:
På grunn av en feil hos SDC i perioden 11.01.23 kl. 22.00 til 12.01.23 kl. 11.30 så har betalinger sendt inn via Direkte Bankintegrasjon blitt avvist med Syntax Error.
Kunder som har fått avvist betalinger i denne perioden, må sende betalingene på nytt.
Meldt av
Eika Servicesenter
12. Januar 2023
Nordea:
Kjære kunde,
Det er feil ved norske tjenester i Corporate Netbank.
Det jobbes med å rette dette.
